arabstages.org site down
Andie from Martin Segal Center is asking for my help with the mapped arabstages.org site. I can get to the dashboard at https://arabstages.commons.gc.cuny.edu/wp-admin, but arabstages.org just shows this, which I'm guessing is a mapping problem?
The CUNY Academic Commons is experiencing technical problems.
For more details, visit the Commons status blog.
Thanks for your patience.
#5 Updated by Raymond Hoh 9 months ago
- Category name set to Domain Mapping
- Status changed from New to Resolved
- Target version set to Not tracked
Do we need the www mapping as well?
No, we don't need the trailing
This is an issue when switching over to Mercator as noted here: https://redmine.gc.cuny.edu/issues/13699#note-4
In the older WPMU Domain Mapping plugin, some Commons sites had two mapped domains -- one with the trailing
www. and the bare domain. When we switched to Mercator to handle mapped domains, Mercator will prioritize mapped domains with the trailing
www. over the bare one. As I mentioned in the previous ticket, this is a bug with Mercator: https://github.com/humanmade/Mercator/issues/41#issuecomment-87667612
In the meantime, if the Commons site wants the bare domain to resolve, we can simply remove the entry with the trailing
www. mapped domain like what Boone did here for
If the Commons site wants the domain with the trailing
www. to resolve, make sure the entry with the trailing
www. is set as Active in Mercator, while the other one is set to Inactive. It might be safe to remove the bare domain entry as well.
I also just went through all mapped domains with trailing
www. entries and one other site was affected: us-culturalmobility.org. I've just fixed that domain to resolve over
I'm going to mark this issue as resolved since
arabstages.org is resolving properly now.