CUNY Academic Commons

I looked into this a bit and like Boone, it took me awhile to find the appropriate documentation!

Apparently, you can switch the widget mode to allow this.

Read about point no. 4 in the following link:
http://feedback.uservoice.com/knowledgebase/articles/16797-how-do-i-customize-and-install-the-uservoice-feedb

However, we don't seem to have access to this feature.

I have contacted UserVoice to see if perhaps there's an oversight on their end.

Thank you, Ray -- please let us know what you hear.

Matt: I received an email from UserVoice. They say that we need to upgrade our account to "Full Service" to get that feature.

Here's a link to their plans:
http://www.uservoice.com/plans/

Hmmm. Ray, can you take a quick look to see whether there is any way we can customize the tab ourselves with a link to our own contact us page? many thanks.

There doesn't appear to be a way to modify the contents of the widget to add tabs, etc.

Might want to look into alternatives.

Here are a few that I've tested, which come close to matching UserVoice:
http://getsatisfaction.com
http://www.userrules.com
http://www.betaeasy.com

I wonder how much trouble it would be to create a WP based alternative.

I wonder how much trouble it would be to create a WP based alternative.

Much more trouble than we have the resources for at the moment. WP-based systems like this already exist, but would probably require significant modification to meet our requirements. If you want to explore the possibility of creating something from scratch, please open a separate enhancement ticket, which we can consider after CBox has been released.

Seeing as we've hit a dead end with this ticket due to UserVoice restrictions, I'm going to reject it.

See #1981 for discussion on a WP-based alternative.