Support #17933
opentrying to setup domain mapping
Added by Marilyn Weber over 1 year ago. Updated about 1 year ago.
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Description
John DeLooper writes via ZendDesk:
Hello,
We are trying to setup domain mapping for https://bronxbusiness.commons.gc.cuny.edu/ to go to
https://bronxbusiness.lehman.edu
As per the instructions on https://help.commons.gc.cuny.edu/domain-mapping-commons/
I am writing to verify that the DNS record is setup correctly and your team can make the necessary changes on your end.
Thank you!
John
Are we able to do any mapping at this time?
Updated by Marilyn Weber over 1 year ago
Here's the rest of the ticket - read from the bottom up -On Mar 29, 2023, at 9:35 AM, John DeLooper <john.delooper08@login.cuny.edu> wrote:
Hi John.
Yes. They are the same. help.commons.gc.cuny.edu<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.commons.gc.cuny.edu%2F&data=05%7C01%7CJohn.Delooper%40lehman.cuny.edu%7C7a79d015d6964c60c7c208db305dbd2c%7C6f60f0b35f064e099715989dba8cc7d8%7C0%7C0%7C638156951383948270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=39yX%2BpVRqwpO9BD2jYW2ISJSPNnL70AEbhkqlyAFi%2Bk%3D&reserved=0> Is a cname for commons.gc.cuny.edu
Fan
Hi Fan,
Thank you!
I wanted to double check one detail:
The cname for bronxbusiness.lehman.edu is mapped to
commons.gc.cuny.edu
Want to verify before I talk to the folks at GC to make the changes they need to.
Thanks again,
John
John DeLooper
Web Services – Online Learning Librarian
Leonard Lief Library | Lehman College, CUNY
718.960.7768
From: Fan Lin <FAN.LIN@lehman.cuny.edu>
Date: Tuesday, March 28, 2023 at 10:20 AM
To: John DeLooper <john.delooper08@login.cuny.edu>, Elkin Urrea <ELKIN.URREA@lehman.cuny.edu>
Cc: Deira Pereyra <DEIRA.PEREYRA@lehman.cuny.edu>, Arsida Gomez <ARSIDA.GOMEZ@lehman.cuny.edu>
Subject: Re: Lehman URL for CUNY Academic Commons Site
Hi John,
bronxbusiness.lehman.edu/<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fbronxbusiness.lehman.edu%2F&data=05%7C01%7CJohn.Delooper%40lehman.cuny.edu%7C7a79d015d6964c60c7c208db305dbd2c%7C6f60f0b35f064e099715989dba8cc7d8%7C0%7C0%7C638156951383948270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=2psqVqOc156aQsteKCLieAW5WDi%2BxopI7nbi1383ZMA%3D&reserved=0> is now pointing to https://help.commons.gc.cuny.edu/<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.commons.gc.cuny.edu%2F&data=05%7C01%7CJohn.Delooper%40lehman.cuny.edu%7C7a79d015d6964c60c7c208db305dbd2c%7C6f60f0b35f064e099715989dba8cc7d8%7C0%7C0%7C638156951383948270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=39yX%2BpVRqwpO9BD2jYW2ISJSPNnL70AEbhkqlyAFi%2Bk%3D&reserved=0>.
Best,
Fan
From: John DeLooper <john.delooper08@login.cuny.edu>
Date: Monday, March 27, 2023 at 4:20 PM
To: Fan Lin <FAN.LIN@lehman.cuny.edu>, Elkin Urrea <ELKIN.URREA@lehman.cuny.edu>, Arsida Gomez <ARSIDA.GOMEZ@lehman.cuny.edu>
Cc: Deira Pereyra <DEIRA.PEREYRA@lehman.cuny.edu>
Subject: Re: Lehman URL for CUNY Academic Commons Site
Wonderful! How about
?
Thanks again,
John
John DeLooper
Web Services – Online Learning Librarian
Leonard Lief Library | Lehman College, CUNY
718.960.7768
From: Fan Lin <FAN.LIN@lehman.cuny.edu>
Date: Monday, March 27, 2023 at 4:08 PM
To: Elkin Urrea <ELKIN.URREA@lehman.cuny.edu>, "John. Delooper" <John.Delooper@lehman.cuny.edu>, Arsida Gomez <ARSIDA.GOMEZ@lehman.cuny.edu>
Cc: Deira Pereyra <DEIRA.PEREYRA@lehman.cuny.edu>
Subject: RE: Lehman URL for CUNY Academic Commons Site
I believe we can create a CNAME for https://help.commons.gc.cuny.edu/domain-mapping-commons/<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.commons.gc.cuny.edu%2Fdomain-mapping-commons%2F&data=05%7C01%7CJohn.Delooper%40lehman.cuny.edu%7C7a79d015d6964c60c7c208db305dbd2c%7C6f60f0b35f064e099715989dba8cc7d8%7C0%7C0%7C638156951383948270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=G37TIdKwSiImL1jPdH5n3D%2FqoYQy7JgCRCUNRt9qQI0%3D&am...> , do you have a preferred name?
NAME.lehman.edu
Fan
From: Elkin Urrea <ELKIN.URREA@lehman.cuny.edu>
Sent: Monday, March 27, 2023 2:55 PM
To: John DeLooper <John.Delooper@lehman.cuny.edu>; Arsida Gomez <ARSIDA.GOMEZ@lehman.cuny.edu>; Fan Lin <FAN.LIN@lehman.cuny.edu>
Cc: Deira Pereyra <DEIRA.PEREYRA@lehman.cuny.edu>
Subject: RE: Lehman URL for CUNY Academic Commons Site
Hi John.
I think it’s possible after reading the “domain mapping<https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fhelp.commons.gc.cuny.edu%2Fdomain-mapping-commons%2F&data=05%7C01%7CJohn.Delooper%40lehman.cuny.edu%7C7a79d015d6964c60c7c208db305dbd2c%7C6f60f0b35f064e099715989dba8cc7d8%7C0%7C0%7C638156951383948270%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=G37TIdKwSiImL1jPdH5n3D%2FqoYQy7JgCRCUNRt9qQI0%3D&reserved=0>” article you sent; however I will defer the question to our colleagues in the network team.
@Arsida Gomez & @Fan Lin Hi guys. Pleas read John’s email below and advise.
Best,
Elkin Urrea, Ph.D. | Interim Assistant Director for Web Application Services
Lehman College, CUNY | Information Technology Resources
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John DeLooper
Web Services – Online Learning Librarian
Leonard Lief Library | Lehman College, CUNY
718.960.7768
john.delooper@lehman.cuny.edu<mailto:john.delooper@lehman.cuny.edu>
Updated by Boone Gorges over 1 year ago
I don't think we've set up any domain mapping since Lihua left the GC.
Matt, what do you think? On the one hand, for someone who knows how the system works, it's probably a very simple task to add the new domain. On the other hand, I'm wary of making undue requests of the limited resources that IT's got right now. On balance, I'd recommend that we put new mapped domains on pause for the time being. But perhaps you think otherwise.
Updated by Marilyn Weber over 1 year ago
Apologies, Matt, but can you let me know how to reply to John? Thanks!
Updated by Laurie Hurson about 1 year ago
Hi All,
Somehow I missed the memo on pausing domain mapping.
I had been providing support to a faculty member who was trying to map their site. Are new domain maps paused for now? Do have any idea if/when this might resume?
Thanks,
Laurie
Updated by Colin McDonald about 1 year ago
Just wanted to mention here that on the dev call yesterday we confirmed that domain mapping is on an indefinite pause because Lihua's replacement at the Grad Center isn't able to replicate the steps he used to offer this. We are hopeful they will still figure it out or that we can perhaps reach Lihua for some guidance, but for now we are stuck.
Adding Boone and the community team as watchers here.
Updated by Marilyn Weber about 1 year ago
Thanks. I added this to the help page - "May 3, 2023 - We are sorry to announce that domain mapping is on an indefinite pause due to technical issues."