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Bug #21926
closedLost main site dashboard access
Start date:
2025-01-29
Due date:
% Done:
0%
Estimated time:
Deployment actions:
Description
Similar to #15368 and other tickets, I can't access the Wordpress dashboard for the overall site with my usual "colinmcd" account as I have been able to before. I don't think this is migration-related, as I'm pretty sure I was editing the banner and other items in that dashboard after we moved to Reclaim.
Updated by Boone Gorges 3 months ago
When you say you lost it, do you mean you no longer see the site in the My Sites dropdown? We have a tool that's meant to reset permissions as soon as you manually visit https://commons.gc.cuny.edu/wp-admin. Could you try doing that?
Updated by Colin McDonald 3 months ago
That worked, sorry about the trouble and probably about forgetting the reset process.
Updated by Boone Gorges 3 months ago
- Status changed from New to Resolved
- Target version set to Not tracked
Thanks, Colin.
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