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Bug #4180

Cache issues: site deletion process

Added by Matt Gold over 3 years ago. Updated about 3 years ago.

Status:
Resolved
Priority name:
High
Assignee:
Category name:
WordPress (misc)
Target version:
Start date:
2015-06-18
Due date:
% Done:

0%

Estimated time:

Description

Scott, per this ticket -- https://redmine.gc.cuny.edu/issues/4150 -- can you please test the site deletion process on a test site of your own? Thank you


Related issues

Related to CUNY Academic Commons - Support #4150: Test Site Removal -- https://testmurphy4.commons.gc.cuny.eduResolved2015-06-15

Related to CUNY Academic Commons - Bug #4240: Unable to access new.commons.cuny.edu - getting wordpress errorResolved2015-06-29

History

#1 Updated by Boone Gorges over 3 years ago

  • Target version set to Not tracked

#2 Updated by scott voth over 3 years ago

Hi -
I created a new site https://deletesite.commons.gc.cuny.edu/ and tried to delete it via Tools>>Delete Site, but it still persists, even after going to a new browser.

#3 Updated by scott voth over 3 years ago

I did get the email that confirms the delete of the site, and clicked on it, but still doesn't seem to delete.

#4 Updated by Raymond Hoh over 3 years ago

Hi Scott,

Can you try deleting a site on cdev and see everything is working correctly there?

Boone, I have a feeling this is a problem with our APC caching set up on production.

#5 Updated by Boone Gorges over 3 years ago

Scott - Can you also let me know whether you're getting the Delete Site confirmation email from WordPress after submitting the delete request?

#6 Updated by Boone Gorges over 3 years ago

  • Subject changed from Test site deletion process to Cache issues: site deletion process
  • Assignee changed from scott voth to Boone Gorges
  • Priority name changed from Normal to High

As Ray notes, this appears to be related to our APC object cache. The cache is acting up in weird ways, showing stale data in this case, as well as when activating some plugins and when updating some blog content. See #4154.

I've just swapped out our object-cache.php file (which is an interface between WordPress and APC) with an updated fork https://github.com/l3rady/WordPress-APC-Object-Cache, as a hotfix on the production site.

Ray and I are both at something of a loss to explain this. The replacement object-cache.php might solve the issue, but I'm not sure how or why. Let's keep an eye on this for the upcoming days.

#7 Updated by Boone Gorges about 3 years ago

  • Assignee changed from Boone Gorges to scott voth

Scott, could I ask you to try the site deletion process again, to see if this is still an issue?

#8 Updated by scott voth about 3 years ago

Hi Boone - Everything seemed to work fine. I got the confirmation check box, checked it, then got the email confirmation, clicked the hyperlink and the site is gone.

#9 Updated by scott voth about 3 years ago

  • Assignee changed from scott voth to Boone Gorges

#10 Updated by Boone Gorges about 3 years ago

  • Status changed from Assigned to Resolved

Thanks for following up, Scott.

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