Bug #4560
closed
access denied to http://cdev.gc.cuny.edu/
Added by erin glass about 9 years ago.
Updated almost 9 years ago.
Category name:
cdev.gc.cuny.edu
Description
Hi Boone. After giving the suggested login (username 'cdev' and password 'community') I'm taken to the "Red Hat Enterprise Linux Test Page" (screenshot attached). When I then navigate to the beta version (http://cdev.gc.cuny.edu/papers/a-paper-by-ray/) I'm denied access (screenshot attached). Thanks for your help!
Files
Thanks, Erin. Can I ask you to clear your browser cache - or try a different browser - and try again?
If you're still having the problem, please take screenshots that include the page URL, or let me know what the exact URLs are that correspond to each screenshot.
Boone,
I am having the exact same symptoms as Erin is having.
me three. screenshot attached
Access should be restored. There was a bug, which I'll detail later. Let's leave this ticket open until I have a few moments to write it up.
- Status changed from New to Resolved
Updating this after mentioning it on todays dev call. I have the same issue that Erin posted where I get the Red Hat page but only in certain circumstances. I looked into a bit further and don't know why it's happening but here are the facts:
- works in Firefox
- works in Incognito mode in Chrome
- doesn't work in normal Chrome mode Version 45.0.2454.85 (64-bit)
I went in and removed cookies and local storage for cdev.gc.cuny.edu and did a hard refresh and restarted the browser but still had the issue. It may be something related to one of my extensions as well I might try disabling those later and see if that changes anything.
- Status changed from Resolved to Testing Required
- Assignee changed from Boone Gorges to Chris Stein
Changing this to testing required just to help remind me to see if I can figure out what about my Chrome setup is the issue (if it's coming from the client side).
- Target version set to Not tracked
Chris, have you had a chance to follow up here?
Boone,
I have an update which is to confirm that when I use Safari, with the credentials cdev/community to login to cdev.gc.cuny.edu I land on a Red Hat test page. However, when I use the same credentials in Firefox, I successfully land on the home page for CDEV.
Thanks, Stephen. It's likely that the issue you described in #4677 is the same as the one that Chris has reported here, but let's track them separately in case they're different. I'll update that other ticket once I've heard back from IT.
- Category name set to cdev.gc.cuny.edu
- Status changed from Testing Required to Resolved
Haven't heard anything about this in a while, so I'm guessing it was a bad configuration being cached by browsers. If it comes up again, please reopen.
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