CUNY Academic Commons

Any possibility that the change could be related to this recent ticket?

https://redmine.gc.cuny.edu/issues/5222

There are two different things happening here.

First one is HTML email not being used for the "New User" email notification.

I'm guessing that a new user was added from the LaGuardia site via:
https://laguardiactl.commons.gc.cuny.edu/wp-admin/user-new.php

Can someone confirm if a LG admin did try to add a new user in this manner?

Since WP Better Emails is not activated on the LG site or network-wide, the email would be sent in plain-text.

About the second issue regarding the email's "From" name, BuddyPress 2.5 removed its older WP mail 'From' filter:
https://buddypress.trac.wordpress.org/changeset/10499

This probably affected the email "From" name when used on sub-sites like LaGuardia.

We could bring back the filter:

add_filter( 'wp_mail_from_name', 'bp_core_email_from_name_filter' );

But bp_core_email_from_name_filter() is deprecated.

Update: I'm wrong. We already disable BP's "From" filter on all sites except the root site with cac_mail_from_name_bypass(). See #2152. So BP 2.5's "From" email filter removal doesn't affect us.

However, I actually like that the "From" name displays the site that is initiating the "New User" email. It helps for debugging purposes.

Do we want to do anything here?

Fine with me to leave as is and I haven't noticed recurrences of this issue.