CUNY Academic Commons

At any rate, from a UX perspective, it's interesting to know that the Fellows thought this would be possible. And we should look into throwing an error message when such attempts fail.

I thought it was possible, but don't know about the fellows as a whole. I got an error message (23 in fact), but I'm not sure if it was for the original email or for a second one I sent(different title, but same content) in response to the first error email. I assume that first error was due to the gcdi group being emailed twice-once in the TO field and once in the CC field. It would be really helpful though if these error message emails included the subject of the email and the forum the email was bouncing from. The error message is attached. Thanks

Hi Matt and Hannah,

No, the Reply By Email plugin does not support multiple "To" addresses or the "CC" / "BCC" addresses to prevent spam. The documentation on the help site should probably be updated to reflect this.

As for posting to multiple groups, that was a feature (#4244) created outside of RBE and is only achievable on the web at the moment.

Regarding the second issue of attempting to create duplicate topics with the same content, a similar issue was reported -- #8991.

Basically to workaround this at the moment, in order to create duplicate topics in the different groups, you'll need to compose a new email for each group and slightly modify the topic content so it is unique.

I'll see what I can do to improve the error email to include the subject and group/forum title.

Looks like we didn't get time for this in 1.13.

Ray, if this is a matter of simply disabling the duplicate-post check in certain cases, then perhaps it's something we can put into a minor release. If it will involve more complex logic - like sending an error email in various cases - maybe it does need the testing of a major release. I'll put this into 1.14 and let you make the call about whether and when it can be moved back.

It would be really helpful though if these error message emails included the subject of the email and the forum the email was bouncing from.

For this issue, based on Hannah's feedback, I've added better context to the back-to-sender error emails generated for all forum content, not just duplicate content.

If an error is generated from a bbPress reply, the email will now also include the topic title and topic URL. If an error is generated from a bbPress topic, the email will now also include the forum title and forum URL, as well as the attempted topic title.

For the duplicate topic email, here's what the email will now contain:

Hi there,

Unfortunately, your new topic "TOPIC TITLE" in the forum "FORUM TITLE" could not be posted because it appears you have already created this topic before.

To visit the forum, click here: FORUM URL

We apologize for any inconvenience this may have caused. Here is a copy of your topic:

"TOPIC CONTENT"

Reference - https://github.com/cuny-academic-commons/cac/commit/a841718277700ef59b385a74b7f96fbf29afea15

Let me know if you want me to modify the email copy a bit more.