CUNY Academic Commons

First, the ZD ticket about https://humanities2020.commons.gc.cuny.edu/

Two of my students have been unable to post either a new thread or a comment on our class introduction board. I am forwarding the email from one of the students. Please can you advise.

Regards,

Yolande

________________________
From: vbailon000@citymail.cuny.edu <vbailon000@citymail.cuny.edu>
Sent: Monday, February 3, 2020 8:02 AM
To: Yolande Brener
Subject: [EXTERNAL] Re: CUNY Academic Commons

This is how it looks like when I hit post comment with the writing I have from the previous email

[cid:2753641B-3C2C-4CD3-8971-AEB90C584D60@home]

On Feb 3, 2020, at 07:48, Yolande Brener <ybrener@ccny.cuny.edu<mailto:ybrener@ccny.cuny.edu>> wrote:

Hello Victor,

Thank you for sending this. I'm not sure why you were unable to post this on the discussion board. I wonder whether you could try again later and take a picture of the error message for me. I will mark your assignment as complete.

Best,
Yolande

________________________
From: vbailon000@citymail.cuny.edu<mailto:vbailon000@citymail.cuny.edu> <vbailon000@citymail.cuny.edu<mailto:vbailon000@citymail.cuny.edu>>
Sent: Monday, February 3, 2020 1:14 AM
To: Yolande Brener
Subject: [EXTERNAL] CUNY Academic Commons

Hello,

My name is Victor Bailon. I am a student from your 9:30AM Mon/Wed Class Section B

I am emailing because I am not sure if my post is being placed on the discussion board. I was able to reply to 2 others but was unable to post my own reply and was even hit with a "duplicate post" popup. I will attach a view of it in the event that it isn't made available on the discussion board. Thank you

Best,
Victor B.

Second, the ZD ticket about https://2020larsson130.commons.gc.cuny.edu:

I am encountering a different problem. Below, I have forwarded the email exchange I’m having with a student. I have encountered a similar phenomenon before but I was able to post just fine this time. I don’t know what to tell my student. I will send his other email after this one.

Thank you for any help you can offer,

Alexis

From: kenny moran <kennymoran97@gmail.com>
Date: Monday, February 3, 2020 at 7:28 PM
To: Anna Larsson <alarsson@gradcenter.cuny.edu>
Subject: Re: Forums Discussion post

Soooo...... Something interesting I found out, If I click on the link I have sent you while being logged out of my commons account, I can perfectly see your posts. The only problem is that I won't be able to make a comment unless if I'm logged in. Once I log in, however, is when I get hit with the error that the page is not available

On Mon, Feb 3, 2020 at 6:46 PM Anna Larsson <alarsson@gradcenter.cuny.edu> wrote:

Hi Kenny,

Thanks for your email. I can probably fix this, but I need your help. Please send me the address (URL) of the discussion forum, and tell me how you got there. If possible, send me a screenshot (ctrl+shift+3).

Thanks!

Alexis

p.s. This is what I find when I go to the forum:

From: kenny moran <kennymoran97@gmail.com>
Sent: Tuesday, February 4, 2020 5:26 AM
To: Anna Larsson <alarsson@gradcenter.cuny.edu>
Subject: Forums Discussion post

Good Evening professor, hope all is well

I've read your post on how to write a post on the forum discussion, I clicked on the link and have also followed your instructions but have been met with an error describing how the page is not found/available

I just wanted to let you know about this error. If anything, I'll write the answer to the question regarding animals on a piece of paper.

This is from Kennedy Moran in your Tues. Thurs. class at 9:15 am

Thanks for the report, Marilyn.

I've made another commit to try and address this: https://github.com/cuny-academic-commons/cac/commit/7b660b5cf4062e3b79bba3335d011346fae64326

This is deployed on production.

I did some local testing involving posting a topic and replying with a regular user and things seemed to work. Can you check in with those users to see if the forums are working now?

I believe the main issue in this thread is resolved. Further discussion of the spam issue can be found at https://redmine.gc.cuny.edu/issues/11313#note-40