Bug #20515
open
Added by scott voth 4 days ago.
Updated 3 days ago.
Description
I am getting "The CUNY Academic Commons is experiencing technical problems."
Files
I just noticed that it is back down.
I am seeing it is down now -- thursday morning
Just an update: I am still experiencing significant slowness, and have had a few users reach out to me to ask about stability.
I think something might be going on with TLS handshake? See loading info at the bottom of the video, the data transfer just keeps running and TLS is called multiple times.
the info at the bottom also mentioned data transfer from newgcstudents.commons.gc.cuny.edu once and I dont know why and if thats related
Sorry for the long video
more details on newgcstudents site
Thanks, Laurie. I've seen this sort of behavior before too, and hypothesized that it had something to do with the TLS handshake. But in those instances, it ended up looking like the TLS stuff was just a symptom of the underlying problem, which is a problem with the database connection.
I am at a loss for how to proceed.
- Related to Bug #20520: CAC resposinveness/performance added
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