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Bug #6599

Accept Friend button not working

Added by Marilyn Weber over 2 years ago. Updated over 2 years ago.

Status:
Duplicate
Priority name:
Urgent
Assignee:
Category name:
ZenDesk
Target version:
Start date:
2016-11-04
Due date:
% Done:

0%

Estimated time:

Description

A Zendesk user reports:

I'm trying to accept a friend request on the CUNY Commons site. On the friends/requests/ page on my profile, clicking the Accept button opens up a tab to https://www.zendesk.com/web-widget/?utm_source=webwidget&utm_medium=poweredbyzendesk&utm_campaign=image[zendesk.com] but does not mark the request as accepted.
I'm running Firefox on Windows. I paused AdBlock and Ghostery so there is probably no interference from a browser plugin.
This seems like a bug -- just giving you a heads up.
Robin

Robin Camille Davis
Emerging Technologies & Online Learning Librarian

I am able to replicate this on Chrome on a PC. Attached screenshots show before and after

AcceptProblemStep2.JPG (91.2 KB) AcceptProblemStep2.JPG Marilyn Weber, 2016-11-04 11:15 AM
AcceptProblemStep1.JPG (75.8 KB) AcceptProblemStep1.JPG Marilyn Weber, 2016-11-04 11:15 AM

Related issues

Related to CUNY Academic Commons - Bug #6611: Zendesk overlay prevents clicking on elements throughout Commons sitesResolved2016-11-04

History

#1 Updated by Raymond Hoh over 2 years ago

Possibly related to #6602.

I've deployed a fix for #6602. Can you ask Robin to refresh the page and purge their browser cache and try again?

#2 Updated by Marilyn Weber over 2 years ago

Success for both of us!

#3 Updated by Raymond Hoh over 2 years ago

  • Category name set to ZenDesk
  • Status changed from New to Duplicate
  • Assignee set to Raymond Hoh
  • Target version set to 1.10

Cool! Thanks for verifying, Marilyn.

#4 Updated by Boone Gorges over 2 years ago

  • Related to Bug #6611: Zendesk overlay prevents clicking on elements throughout Commons sites added

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