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Bug #6599

closed

Accept Friend button not working

Added by Marilyn Weber over 7 years ago. Updated over 7 years ago.

Status:
Duplicate
Priority name:
Urgent
Assignee:
Raymond Hoh
Category name:
ZenDesk
Target version:
1.10
Start date:
2016-11-04
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

A Zendesk user reports:

I'm trying to accept a friend request on the CUNY Commons site. On the friends/requests/ page on my profile, clicking the Accept button opens up a tab to https://www.zendesk.com/web-widget/?utm_source=webwidget&utm_medium=poweredbyzendesk&utm_campaign=image[zendesk.com] but does not mark the request as accepted.
I'm running Firefox on Windows. I paused AdBlock and Ghostery so there is probably no interference from a browser plugin.
This seems like a bug -- just giving you a heads up.
Robin
—
Robin Camille Davis
Emerging Technologies & Online Learning Librarian

I am able to replicate this on Chrome on a PC. Attached screenshots show before and after

Files

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AcceptProblemStep2.JPG (91.2 KB) AcceptProblemStep2.JPG Marilyn Weber, 2016-11-04 11:15 AM
AcceptProblemStep1.JPG (75.8 KB) AcceptProblemStep1.JPG Marilyn Weber, 2016-11-04 11:15 AM

Related issues

Related to CUNY Academic Commons - Bug #6611: Zendesk overlay prevents clicking on elements throughout Commons sitesResolvedRaymond Hoh2016-11-04

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