Project

General

Profile

Actions

Bug #9289

open

Email Users Plugin

Added by Laurie Hurson over 6 years ago. Updated almost 6 years ago.

Status:
Reporter Feedback
Priority name:
Normal
Assignee:
Category name:
WordPress Plugins
Target version:
Start date:
2018-02-26
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

Several faculty participating in the OER Fellows program to run their courses on the Commons did not want to setup a group and therefore wanted to send students emails through their course site. They attempted to use the email users plugin but it appears the plugin is not sending emails correctly.

The plugin has two methods of sending email, to individuals or to groups. Through the Individual send area an Admin can select multiple individuals. Through the Group send area, an Admin can choose a group to send to based on user roles on the site (i.e. Author, Editor, etc). Several issues have been reported from faculty using this plugin.

In the individual area, when several users are selected (using crtl key) only some students receive the email. The faculty members confirm this because once the email is "sent" the plugin reports that the email has been sent to 23 of 25 users. This has happened on the following sites:

https://bmccsoc124.commons.gc.cuny.edu/   -- 23 of 25 student Authors receive email
https://bmccsoc144.commons.gc.cuny.edu/ -- 16 of 25 student Authors received email.
https://soc100munshi.commons.gc.cuny.edu/ -- Students are subscribers, only half received emails

In the group send area, often user role types are missing from the list of groups to send emails to. This has happened on the following sites:

https://bmccsoc091.commons.gc.cuny.edu/ -- Author Role missing from Group area
https://bmccasnmunshi.commons.gc.cuny.edu --Author role missing from group area
https://freequeercuny.commons.gc.cuny.edu/ -- Author role missing from group area


Files

Screenshot_2018-02-26_13-51-34.png (6.28 KB) Screenshot_2018-02-26_13-51-34.png Dashboard > Users Boone Gorges, 2018-02-26 02:53 PM
Screenshot_2018-02-26_13-51-54.png (136 KB) Screenshot_2018-02-26_13-51-54.png Dashboard > Email Users > Send to Group(s) Boone Gorges, 2018-02-26 02:53 PM
2 GRP email.png (153 KB) 2 GRP email.png Laurie Hurson, 2018-03-01 07:44 PM
1 -IND email .png (162 KB) 1 -IND email .png Laurie Hurson, 2018-03-01 07:44 PM
4 GRP email results.png (155 KB) 4 GRP email results.png Laurie Hurson, 2018-03-01 07:44 PM
3 IND email results.png (170 KB) 3 IND email results.png Laurie Hurson, 2018-03-01 07:44 PM

Related issues

Related to CUNY Academic Commons - Support #17182: Plugin Deprecation: WP Email UsersResolvedBoone Gorges2022-11-06

Actions
Actions

Also available in: Atom PDF