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Design/UX #10580

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Primary nav item review

Added by Boone Gorges almost 4 years ago. Updated 3 months ago.

Status:
New
Priority name:
Normal
Assignee:
Category name:
Information Architecture
Target version:
Start date:
2018-10-24
Due date:
% Done:

0%

Estimated time:

Description

This is primarily about the main nav under the Commons logo throughout the main site, but probably also affects the "CUNY Academic Commons" dropdown at the upper-left of the toolbar.

Let's gather some analytic data about the use of these nav items, and think about how and whether to restructure the IA, or represent them differently (especially on mobile?).

Previously: #10229.


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Related issues

Related to CUNY Academic Commons - Feature #10229: Remove 1 item from main nav bar when we add coursesResolvedChris Stein2018-08-27

Actions
Related to CUNY Academic Commons - Feature #9801: Add courses item to main Commons navResolvedBoone Gorges2018-05-18

Actions
Actions #1

Updated by Boone Gorges almost 4 years ago

  • Related to Feature #10229: Remove 1 item from main nav bar when we add courses added
Actions #2

Updated by Boone Gorges almost 4 years ago

  • Related to Feature #9801: Add courses item to main Commons nav added
Actions #3

Updated by Boone Gorges over 3 years ago

  • Target version changed from 1.15 to 1.16
Actions #4

Updated by Sonja Leix over 3 years ago

Boone Gorges wrote:

Let's gather some analytic data about the use of these nav items, and think about how and whether to restructure the IA, or represent them differently (especially on mobile?).

Who would be the right person to reach out to regarding analytics data for the main nav (and potentially even the CUNY commons dropdown nav if we have those events tracked too)? Will be good to have these data points to have informed discussions and make informed decisions on the nav structure.

Actions #5

Updated by Sonja Leix over 3 years ago

Boone,
I just saw you shared some analytics on main nav usage <a href="https://commons.gc.cuny.edu/groups/cac-community-team-project-planning/forum/topic/main-nav-analytics-group-site-metadata-for-friday/">in the Commons Team</a>.

From Boone's analytics pull:
First, main nav clicks. During the last six months, here’s the pattern with regard to clicks in the main nav. (I’m not sure how much credence to give the raw numbers, but it should give you a sense of relative importance.)

Sites 7987
Groups 4492
Courses 3621
Members 3603
My Commons 2649
Papers 1895
Events 742
About The Commons 741
News 321
Contact Us 51
Publications on the Commons 40
Project Staff 23
Twitter 12
TOS 10
Image Credits 8
Privacy Policy 8

Is this data from just the main nav under the logo? Do we have any additional data on usage of the CUNY Commons profile dropdown nav (top left corner) as well? Do we have any usage metrics on desktop vs. mobile for the nav?

Actions #6

Updated by Boone Gorges over 3 years ago

Hi Sonja - I'm attaching a couple reports. One duplicates the data you've pasted above, in Excel form. Another gives a top-level summary of toolbarNav (this is the toolbar, NOT the main site nav) clicks broken down by browser, which should give you a very rough sense of desktop vs mobile usage. The last is a more detailed report of toolbarNav clicks, which is hard to summarize because it's specific to the site, but it should give you a rough sense of what's happening.

Actions #7

Updated by Sonja Leix almost 3 years ago

Checking in on this task to see if the team wants me to take a stab at this for 1.16 still?

Actions #8

Updated by Boone Gorges almost 3 years ago

  • Target version changed from 1.16 to 1.17.0

I think it's too late to make decisions about this for now. Let's readdress in the spring.

Actions #9

Updated by Sonja Leix almost 3 years ago

Sounds good.

Actions #10

Updated by Boone Gorges about 2 years ago

  • Target version changed from 1.17.0 to 1.18.0
Actions #11

Updated by Boone Gorges almost 2 years ago

  • Target version changed from 1.18.0 to 1.19.0
Actions #12

Updated by Boone Gorges 11 months ago

  • Assignee changed from Sonja Leix to Sara Cannon
  • Target version changed from 1.19.0 to Future release
Actions #13

Updated by Sara Cannon 3 months ago

Hello! I'm taking a look at the top nav. In Google Analytics, I'm unsure how to get the click rate of items on the upper nav toolbar when logged in. Can someone assist? https://share.getcloudapp.com/04uQx51w

Also, items under "My Papers" go to a not-found page. Is this just for me or does this happen to everyone? Thanks!

Actions #14

Updated by Raymond Hoh 3 months ago

In Google Analytics, I'm unsure how to get the click rate of items on the upper nav toolbar when logged in. Can someone assist? https://share.getcloudapp.com/04uQx51w

I'm not sure if we are tracking clicks made to these menu items. It looks like we are only tracking clicks to the main navigation menu in the header and for the directory filters.

Also, items under "My Papers" go to a not-found page. Is this just for me or does this happen to everyone? Thanks!

I traced the problem to #12702. We disable the "Papers" navigation item on a user's profile if the user has not authored any papers, however we did not do the same thing for the main admin nav's "My Papers" menu. So the "My Papers" menu shouldn't show up for users that haven't authored a paper. I'll add a fix for this later today. Update - See #16313.

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