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Bug #16172

"Lost your password" link not in error messge

Added by Marilyn Weber about 1 month ago. Updated 19 days ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Category name:
WordPress (misc)
Target version:
Start date:
2022-05-27
Due date:
% Done:

0%

Estimated time:

Description

I accidentally tried to log in without a passwords, and when I did, I got a pop-up box suggesting that I should use the "Lost your password" link above, but it wasn't there. See attached

LYP link gone.jpg (20.5 KB) LYP link gone.jpg Marilyn Weber, 2022-05-27 11:43 AM
lost-password.png (20.2 KB) lost-password.png Raymond Hoh, 2022-05-27 03:02 PM
2022-05-27_154149.png (12.2 KB) 2022-05-27_154149.png Raymond Hoh, 2022-05-27 06:44 PM

History

#1 Updated by Colin McDonald about 1 month ago

  • Assignee set to Boone Gorges

Adding a couple of watchers here.

#2 Updated by Raymond Hoh about 1 month ago

The alert message should probably be changed.

The "Lost your password" link shows up at the bottom. See attached screenshot:

Perhaps change the word "above" to "below"?

Or change the text to:

If you are unable to log in, please try [resetting your password](link to reset password page). If you need more assistance, please contact the CUNY Academic Commons team at support@cunycommons.zendesk.com.

#3 Updated by Matt Gold about 1 month ago

That could work. We could also put "Lost Password" next to the login button? I think that's a pretty usual placement for it (I'm wondering whether Sara has thoughts)

#4 Updated by Raymond Hoh about 1 month ago

I've changed the word "above" to "below" and moved the "Register" and "Lost your password?" links directly below the login form: https://github.com/cuny-academic-commons/cac/commit/f51d515213f8e43d4d14d3c6026dda059f12b45c

Those links are supposed to be shown directly below the login form, but the bp-default theme had a CSS rule that moved it to the bottom by accident.

See attached screenshot:

We could also put "Lost Password" next to the login button?

The login markup is hardcoded by WordPress. We could do some manipulations with javascript though if we wanted to place the button next to the "Log In" button.

#5 Updated by Colin McDonald about 1 month ago

Thanks all, I'll flag this for Sara when I talk to her later this week about upcoming projects, if she doesn't jump on it before then!

#6 Updated by Sara Cannon about 1 month ago

@ray this solution looks good to me

#7 Updated by Boone Gorges 20 days ago

  • Assignee changed from Boone Gorges to Raymond Hoh

#8 Updated by Boone Gorges 20 days ago

  • Target version changed from 2.0.1 to 2.0.2

#9 Updated by Raymond Hoh 19 days ago

  • Status changed from New to Resolved

Going to mark this as resolved as the fixes mentioned above were deployed in the maintenance release today.

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