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Feature #3175

closed

Replace Announcements with a force-email option on new forum posts

Added by Matt Gold over 10 years ago. Updated over 7 years ago.

Status:
Resolved
Priority name:
Normal
Assignee:
Daniel Jones
Category name:
Group Forums
Target version:
Start date:
2014-04-25
Due date:
% Done:

0%

Estimated time:
Deployment actions:

Description

As shown in ticket 2686, group announcements are confusing for users. Admins like them because they can override email notification preferences and ensure that group members receive messages. But often, people in groups try to reply to announcements, and then those messages go to the Commons email inbox. The community team reports that people fine this confusing -- for an admin who is not tech savvy, the difference between an announcement and a forum post is unclear.

What if, instead of having announcements be separated from group forums, we create a new feature for admins that allowed them to create a forum post and to check a box that says something like "this is a group announcement - send to all members of group regardless of email notification preferences"

This would have several benefits:

1. All content would be posted to the group forum, so group activity would be usefully centralized.
2. People in the group could actually reply to announcements and have conversation around them.
3. UX issues would be easier to understand, since notifications of announcements would lead people to the forums.

For now, I think that a simple checkbox in the forum posting interface that ONLY group admins would see would be a good and simple way to implement this.


Related issues

Related to CUNY Academic Commons - Bug #2686: Replying to Group AnnouncementsResolvedRaymond Hoh2013-07-30

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Related to CUNY Academic Commons - Design/UX #3564: Consider repositioning Forum link in group navRejectedChris Stein2014-10-16

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Related to CUNY Academic Commons - Feature #506: Attachments for Group Announcement PostsRejectedBoone Gorges2010-12-20

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Related to CUNY Academic Commons - Bug #6695: Member reply to announcement goes to Commons addressDuplicateRaymond Hoh2016-11-14

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Related to CUNY Academic Commons - Bug #8200: Announcements has disappearedResolvedBoone Gorges2017-05-25

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